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Here is the complete transcript b/w me and HP Compaq support guy.
Ken: You are welcome.
Ken: Here are some download links:
Ken: Video:
http://downloadmirror.intel.com/14388/a08/win2k_xp14311.exe
Ken: Chipset:
ftp://ftp.hp.com/pub/softpaq/sp36501-37000/sp36880.exe
or
ftp://ftp.hp.com/pub/softpaq/sp36001-36500/sp36492.exe
Ken: Realtek RTL8100CL/RTL8110Sb NIC Driver
ftp://ftp.hp.com/pub/softpaq/sp30001-30500/sp30156.exe
Abbas Khan: Can you please email me all of the necessary info at bashukhan@gmail.com
Abbas Khan: I'll tell you the product identification, if you need it for verification.
Ken: Sure, please be online with me in this chat session till I gave you all the download links.
Ken: Sure, thank you.
Abbas Khan: Thank you very much
Ken: You are welcome.
Ken: Wireless:
ftp://ftp.hp.com/pub/softpaq/sp33001-33500/sp33404.exe
Or
ftp://ftp.hp.com/pub/softpaq/sp32001-32500/sp32156.exe
Abbas Khan: ok
Abbas Khan: and?
Ken: ALPS Touchpad Pointing Device Driver
ftp://ftp.hp.com/pub/softpaq/sp31001-31500/sp31075.exe
Ken: This model of Presario has an audio controller that supports the high definition audio. You need to have Microsoft Universal Audio Architecture (UAA) Bus Driver for High Definition Audio installed on the computer before installing the audio driver.
Abbas Khan: ok.
Abbas Khan: no problem. I'll do that.
Ken: Here is the link for the Microsoft Universal Audio Architecture driver that need to be installed before installing the audio driver:
ftp://ftp.hp.com/pub/softpaq/sp33501-34000/sp33867.exe
Ken: Then restart the computer and then install the Audio driver.
Ken: Conexant CX20549-12 High Definition Audio driver:
ftp://ftp.hp.com/pub/softpaq/sp36001-36500/sp36090.exe
Ken: If you get any error message, you can try these steps:
Ken: 1. Click on Start and select Run. Now type devmgmt.msc and press enter.
2. Right click on "Audio device on High Definition Audio Bus" and click Update driver.
3. Select "Install from a list or specific location"
4. Click Next. Then select "Don't search, I will choose the driver to install"
5. Click Next and then select "Sound, video and game controller" from the list.
6. Click Next and then click Have Disk.
7. Click Browse C:\swsetup\sp36090 folder and select the .inf file, click open and Continue with the onscreen instructions.
Ken: Similarly install Modem Drivers:
Conexant CX20548 Modem Driver for Microsoft Windows XP
ftp://ftp.hp.com/pub/softpaq/sp36001-36500/sp36089.exe
Abbas Khan: Ok.
Ken: Try these drivers and If the issue persists or need further assistance, please get back to us and we will continue troubleshooting. Chat is available 24x7.
Ken: A copy of our chat session will be e-mailed to you shortly for your convenience and you may refer it after this chat session.
Abbas Khan: Thank you so much, Ken.
Ken: You are welcome.
Ken: It is my pleasure assisting you.
Abbas Khan: One another question:
Ken: Sure, please proceed.
Abbas Khan: I've just heard that, the machine gets heat up a lot from bottom; and i can see that, the table surface, where its placed is hot :D
Abbas Khan: :)
Ken: If that is the case, you can try updating BIOS.
Abbas Khan: is it ok with it or in case, if you have received any complaints about this ?
Abbas Khan: ah, ok, Got it, ty
Ken: You are welcome.
Ken: Do you have any other questions I can help you with today?
Abbas Khan: are there any Linux compatible drivers links as well (if possible) :)?
Abbas Khan: np; i'll check that, anyways.
Abbas Khan: Thank you very much;
Abbas Khan: you have been very helpful.
Abbas Khan: God bless!
Ken: Thanks a lot.
Ken: Thank you for using HP Total Care and providing us an opportunity to serve you through Real-Time Chat.
Our exclusive Owner Services will help keep all of your HP and Compaq products up and running. Please visit our Web site at:
http://www.hp.com/home/ownerservices
Ken: Have a nice time.
Ken: Bye, Abbas.
Abbas Khan: Bye, tc.
Ken: Anytime.
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http://forum.notebookreview.com/archive/index.php/t-193378.html
Enjoy.
I hate XP but I am used to it thats why I am using it, its like being a drug addict. Hope you can understand. Pazzi. :)
Take Care.